May 132014
 

Recently, we have received a couple of reports from users experiencing issues when printing PDF maps using Chrome web browser.  Unfortunately, the map watermark and any semi transparent annotations are being printed a solid filled features.  We have discovered that this occurs when the PDF is viewed and printed from within the Chrome browser, using Chrome’s in built PDF plugin.

We have investigated this problem and discovered that the bug is with Chrome not Digimap for Schools. The problem only happens on Windows computers in the most recent version of Chrome (34.0.1847) which was released at the end of April.

For users with Chrome, we recommend the following workaround:

– create your printable map as normal and allow it to open with your web browser. When the map opens within the browser, rather than clicking the file name to open, click the arrow and choose ‘Open with system viewer’.  Providing Adobe Reader is installed on your machine, the map will open in Adobe Reader which will print the map correctly.

Screen Shot 2014-05-13 at 17.35.22

You can also download the map as a file to your computer, and then open it directly with Adobe Reader.

If you need any assistance with opening your PDF map, please contact the EDINA helpdesk on edina@ed.ac.uk or 0131 650 3302.

 Posted by at 4:50 pm

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